designer SERIES
BUILT-IN ELECTRIC WARMING DRAWER WARRANTY
ONE YEAR FULL WARRANTY
Built-in electric warming drawers and all of their component parts, except as detailed below*, are warranted to be
free from defective materials or workmanship in normal household use for a period of twelve (12) months from the
date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any
part which fails or is found to be defective during the warranty period.
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of
ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING
DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.
FIVE YEAR LIMITED WARRANTY
Any heating element which fails due to defective materials or workmanship in normal household use during the
second through fifth year from the date of original retail purchase will be repaired or replaced, free of charge for the
part itself, with the owner paying all other costs, including labor.
designer series
built-in warming drawer
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends
beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc.
This warranty excludes all commercial locations such as restaurants, food service locations and institiutional food service
locations.
Use and Care Manual
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of
the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking
Range Corporation service agency or representative. This warranty does not apply to commercial usage. Warrantor
is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of
contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental of consequential
damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Warrantor’s liability on any claim of any kind, with
respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or
part thereof which gives rise to the claim.
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking
Range Corporation service agent or representative. Service will be provided during normal business hours, and
labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service,
contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent,
or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of
your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was
purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty
period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise
which could affect you.
Viking Range Corporation
Any implied warranties of merchantability and fitness applicable to the above described heating element are limited
in duration to the period of coverage of the applicable express written limited warranties set forth above. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.
VIKING RANGE CORPORATION
111 Front Street • Greenwood, Mississippi 38930 USA • (662) 455-1200
Specifications subject to change without notice
For more product information, call 1-888-VIKING1 (845-4641), or visit the Viking web site at
(M0804VR
F20021c
Heating Options:
Warming Drawer Features
A. Moist Heat
This prevents food from drying out, since moisture, as well as heat, is
applied to the warming chamber.
1. Your warming drawer comes with two low racks and a moisture cup.
One low rack has an opening in the rear center for the moisture
cup. Place low racks in warming drawer. Fill the moisture cup
approximately half full with water. (Should use approximately 1/2”
cup water). Place the moisture cup in the opening in the rear
center of the low rack.
2. Place the food directly on the rack or you can use any pans that will
fit in the warming drawer. The rack supports the food off of the
steam vents where slight amounts of moisture may appear.
3. Open the front moisture selector control located on the DEWD
models half-way. (See moisture selector section on page 7.)
Additional adjustments to the control may become necessary
depending upon the type and amount of food stored in the drawer,
the number of times the drawer is opened per hour, and the
temperature setting.
Identification
Label
(behind drawer pan)
Temperature
Control
Knob
B. Dry Heat (DEWD Models only)
For some applications you may want to store previously prepared
foods in a “dry heat” environment. This can be easily accomplished by
placing the food directly into the empty drawer pan and sliding the
moisture control selector to open. This allows the moist heat to escape
and provides a dry environment for the food.
Power “ON” Lights*
Moisture Selector
Control
(DEWD models
only)
C. Optional Accessories for Moist or Dry Heat
Pans / Lids - This warming drawer is designed to accommodate
standard size pan inserts. The optional pan/lid set consists of one 4” D. x
12” L. x 10½” W. pan/lid, two 4” D. x 12” L. x 7” W. pans/lids, and two
2½” D. x 12” L. x 7” W. pans/lids.
*The DEWD model has a power “ON” indicator light located on both the
control panel and the door fronnt. The DFWD model only has a power
“ON” indicator light located on the control panel.
Low Rack with Moisture Cup
Pans/Lids
Operation
Your warming drawer works in two ways:
1. Sealing moisture within the drawer to keep food moist
2. Allowing the moisture to escape and keep food crisp
The purpose of the warming drawer is to hold hot cooked foods at serving
temperature. Always start with hot food; cold food cannot be heated in
the warming drawer.
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Temperature Control
Power “ON” LightS
The temperature control knob is used to select the temperature of
the drawer and is located on the right side of the control panel. The 1
setting located on the control panel represents low, 2 represents medium
and 3 represents high. The majority of foods are held at a medium setting
to maintain a serving temperature. However, your own preference may be
for hotter foods.
The power “on” indicator lights on the DEWD models are located on
the outer door panel and above the temperature control knob. It turns on
when the control knob is set and cycles on and off with the heating
element as temperature is maintained. On the DFWD models, there is
only one power “ON” indicator light located above the temperature
control knob.
To keep several types of food hot for serving, use the temperature
setting for the meat. For example, to hold rare roast beef, select a lower
setting, cover the other foods that otherwise would be kept at a higher
setting.
Repeated opening of the drawer allows the hot air to escape and the
food to cool. The drawer should not be opened unless adding or
removing food.
Moisture Selector Control (DEWD Models only)
The moisture selector control is located at the top of the warming
drawer. To keep foods moist, move the knob to the right. This closes the
vents and seals the moisture inside the drawer. For crisp foods, move the
knob to the left. This opens the vents and allows the moisture to escape.
The moisture selector can be placed in any position between “-” (open for
less moisture) and “+” (closed to retain moisture) to maintain any degree
of moisture.
In the closed position, the drawer is completely sealed which keeps
the hot foods moist and soft. In this setting, condensation may be noticed
around the inside edge of the drawer. If the drawer is not full, there may
be some drying on the surface of the food. If this happens, simply cover
the food with a lid or aluminum foil.
Temperature Setting Ranges
o
o
o
o
Low
Medium
High
100 F (37.7 C) - 125 F (51.7 C)
175 F (79.4 C) - 200 F (93.3 C)
o
o
o
o
o
o
o
o
225 F (107.2 C) - 250 F (121.1 C)
Proofing
When in the open position, the drawer is vented, which lets moisture
escape. This dry heat keeps the foods exterior dry and crisp. With the
vents open, it is normal for moisture to collect on surfaces above the
warming drawer. Simply wipe up the moisture with a dry cloth.
Yeast dough can be proofed in the warming drawer. Place the
dough in a bowl. Place the bowl on the low rack in the drawer. Fill the
moisture cup half full with water and place in the opening in the rear
center of the low rack. Turn the temperature control to the lowest setting
to facilitate the fermentation time. On the DEWD models, place the
moisture control setting to the closed “+” position. A towel should be
placed over the dough to minimize surface drying. The dough should
remain in the warming drawer until it has doubled in size and a slight
depression remains when the surface is touched gently with a finger.
CAUTION
Do not use plastic wrap to cover foods placed in the drawer, nor to keep
foods warm that are wrapped or placed in plastic containers for heating.
Plastics can melt onto the drawer if they are in direct contact. If melted
onto the drawer, they can be very difficult to remove.
Warming Plates
To warm serving bowls and plates, place temperature control on a
low setting. Place the empty dishes on the low rack to raise them off the
bottom of the drawer. If you want hotter dishes or want to heat fine china,
please check with the manufacturer of the dishes for their maximum heat
tolerance.
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Temperature and Moisture Guidelines
Cleaning and Maintenance
Make sure the control knob is in the “OFF” position before cleaning.
1. Allow warming drawer to cool completely.
The information below is given as a guide only. You may need to
vary the heat settings to suit your personal requirements.
2. It is important to keep the slide rails clear and free from debris.
Periodic cleaning of slide rails and other adjoining parts is necessary to
assure smooth drawer operation.
3. If needed, the warming drawer pan support can be removed for
cleaning. Pull the warming drawer out until fully extended. Slide
finger along right and left side rail until you reach hand latches (located
at the front of rails). Pull up on both right and left latches. Pull drawer
support completely out.
Food
Temperature Settings
Moisture Settings
(dewd models only)
Bacon
2 - 3
-
Beef, medium and well done
Beef, rare
2
+
1 - 2
+
Bread, hard roll
Bread, soft rolls
Casseroles
2
-
2
-
2
+
Cooked cereal
Dough, proofing
Eggs
2
+
1
+
2
+
Fish, seafood (baked)
Fried foods
2
+
3
-
Fruit
2
+
Gravy, creamed sauces
Ham
2
2
+
+
Pancakes, waffles
Pies, one crust
Pies, two crust
Pizza
2 - 3
2
+
+
2
-
2 - 3
2
halfway
Pork
+
Potatoes, baked
Potatoes, mashed
Poultry
3
halfway
2
+
+
-
Latches
2 - 3
2
Vegetables
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Service Information
If your warming drawer should fail to operate:
CAUTION
Do not use any cleaning agent with chlorine or chlorine compounds
on stainless steel finish.
corrosive to stainless steel.
1. Have you read and followed the instructions provided?
2. Is the circuit breaker open, or is a fuse blown?
Chlorine and chlorine compounds are
If service is required:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available:
a. Model number
CLEANING CHART
b. Serial number
c. Date purchased
Material
Cleaning Products Directions
d. Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
Stainless Steel /
Enamels
Mild cleaners Sponge with cloth, then rinse
with clear water and wipe
dry. Satisfactory for use on
all finishes.
If you are unable to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range Corporation at (662)
451-4133 or write to:
Plastic (Control Knob) Soap and water
Pull off knob. Wash, but do
not soak. Rinse with water,
dry and replace on control.
VIKING RANGE CORPORATION
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi (MS) 38930 USA
When cleaning hard water spots and scales, use a vinegar and water
solution. Swab or wipe with cloth. Rinse with clear water and dry. If the
spots remain after using vinegar and water, a soft, non-abrasive cleaner
can be used. Apply with damp sponge or cloth. Satisfactory for use on all
finishes if rubbing is light. Always rub in the direction of the polish lines.
Record the information indicated below. You will need it if service is ever
required. The model and serial number for your warming drawer are located
on the left side of the drawer housing on an identification label. Pull out drawer
for access.
Model Number
Date of Purchase
Dealer’s Name
Address
Serial Number
Date Installed
If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE
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